Terms of Service for Seatview

Effective Date: July 22, 2026

When you use Seatview, you are agreeing to these Terms of Service ("Terms"). Please read them. Violating these Terms may, at our discretion, result in us suspending or terminating your account.

We may update these Terms from time to time. If we make a significant change, we will refresh the Effective Date above and notify you in the app or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

1. Definitions

  • "Service" means Seatview, the web application for planning seating arrangements for events, together with its website and related services.
  • "We", "us", and "our" mean Tatiana Doyle, doing business as Seatview, of 224 W 35th St Ste 500 #302, New York, NY 10001.
  • "You" and "your" mean the person using the Service, whether through an anonymous free-tier session or a signed-in account.
  • "Your Content" means the event, table, guest, and seating information you enter into the Service.
  • "Business User" means you are using the Service on behalf of a company, organization, or in the course of a trade, business, or profession (for example, planning a corporate event, a client's wedding, or a venue's events).
  • "Consumer" means you are using the Service for personal, family, or household purposes (for example, planning your own wedding or party) and are not a Business User. Sections 12 and 14 apply differently depending on which of these describes you — see those sections. If it's unclear which applies to you, we treat you as a Consumer, since that gives you more protection.

2. Eligibility

You must be 18 or older, and able to form a binding contract, to use the Service. By using the Service you represent that you meet these requirements. This applies to you as the person using the Service; it does not restrict who you may add as a guest.

3. Your Account

  1. You can use the free tier without creating an account; your work is kept in a session on our servers. Anonymous sessions are temporary — if you want your data kept long-term, sign in.
  2. Signing in uses one-time numeric login codes sent to your email address. We never store passwords. You are responsible for maintaining access to that email address: anyone who controls it can access your account.
  3. You are responsible for all content and activity under your account or session. Notify us promptly of any unauthorized use.

4. Payment, Refunds, and Plan Changes

  1. The free tier is really free. We do not ask for your credit card to use it, and we do not sell your data. It is subject to usage limits (currently on the number of events, tables, and guests), which we may change over time.

  2. The paid tier is a one-time purchase, not a subscription. It does not auto-renew, and you will not be billed on a recurring basis. Paying removes the free-tier limits for your account. Payments are processed by Stripe; your card details go directly to Stripe and never touch our servers. By purchasing you also agree to any applicable Stripe terms.

  3. Price changes apply only to purchases made after the change takes effect. A price change never affects access you have already paid for.

  4. Taxes. Unless stated otherwise at checkout, fees are exclusive of taxes, levies, or duties. Where we are required to collect them, we will do so at checkout and remit them; otherwise they are your responsibility.

  5. Refunds. For Business Users, all purchases are final; fees are non-refundable except where required by applicable law.

    For Consumers in the UK/EEA, distance-selling law gives you a 14-day right to withdraw from this purchase, for any reason or none. Because Seatview is an ongoing online service that we keep running for you, that right stays open for the full 14 days — you keep it even after you start using the Service. To withdraw, email support@seatview.us within 14 days of your purchase and we will refund you in full.

    Elsewhere, including in the United States, purchases are final and fees are non-refundable except where required by applicable law.

5. Acceptable Use

You agree not to:

  • use the Service in violation of any applicable law or regulation;
  • upload or store content you do not have the right to provide, or that infringes the rights of others;
  • attempt to gain unauthorized access to the Service, other accounts or sessions, or our systems;
  • interfere with or disrupt the integrity or performance of the Service, including probing, scanning, or overwhelming it;
  • circumvent free-tier limits (for example, by scripting the creation of anonymous sessions);
  • reverse engineer, resell, or exploit any portion of the Service without our express written permission.

We may suspend accounts or sessions whose usage significantly exceeds normal use and threatens the performance of the Service for others. Except where use is actively degrading the Service, we will attempt to contact you before taking action.

6. Your Content and Guest Data

  1. You own Your Content. We claim no ownership rights over it. You grant us a limited licence to host, store, and process Your Content solely to provide the Service to you, and for no other purpose.
  2. Guest data. Much of Your Content is personal data about third parties — your guests — and may include dietary or accessibility details. You are the controller of that data; we process it on your behalf as described in our Privacy Policy and our Data Processing Agreement, which is incorporated into these Terms by reference. You are responsible for having a lawful basis to provide it and for informing your guests as required by law.
  3. We do not look at Your Content except in the limited circumstances described in our Privacy Policy (for example, to help with a support request you make, with your permission).
  4. We do not pre-screen content, but we reserve the right (not the obligation) to refuse or remove content that violates these Terms or the law.
  5. You are solely responsible for the accuracy, legality, and appropriateness of Your Content.

7. Intellectual Property

The Service, including its software, design, and branding, is owned by us and our licensors and protected by intellectual property laws. Your use of the Service gives you no ownership rights in it. You may not copy or reuse any portion of the Service's code or visual design elements without our express written permission.

8. Third-Party Services

The Service relies on third-party providers to operate — currently Stripe (payments), Resend (email delivery), and Render (hosting). Your use of the Service may be subject to those providers' terms, and we are not responsible for their services.

9. Features, Bugs, and Availability

We design the Service with care, but software is never bug-free. We do not offer a service-level agreement and do not guarantee the Service will be uninterrupted or error-free. When we learn of bugs affecting security or data integrity, we prioritize fixing them. We may modify or discontinue any part of the Service at any time, with or without notice; if we ever discontinue the Service entirely, we will give you reasonable notice and an opportunity to export your data first.

10. Cancellation and Termination

  1. You may stop using the Service at any time. You can delete your account yourself from Account settings → Delete account — no email or phone request needed.
  2. When you delete your account, your account and all of Your Content are permanently deleted from our active databases immediately. Copies may persist in encrypted backups for a limited period before being overwritten (see our Privacy Policy). We cannot recover deleted data.
  3. If you want a copy of your data first, use Account settings → Download my data before deleting.
  4. We may suspend or terminate your access if you breach these Terms or if we are required to do so by law. Provisions of these Terms that by their nature should survive termination will survive.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT IT WILL BE SECURE OR ERROR-FREE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Limitation of Liability

12.1 What we never limit. Some kinds of liability cannot be signed away, and we do not try to. Nothing in these Terms limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation;
  • our own gross negligence or willful misconduct; or
  • anything else the law where you live says cannot be excluded or limited — including consumer rights you are not permitted to waive.

Everything else in section 12 is read subject to this paragraph.

12.2 Damages we do exclude. Apart from the liabilities in 12.1, and to the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost data, lost profits, or lost goodwill, arising out of or relating to your use of the Service or your inability to use it. This applies even if we knew such damages were possible.

12.3 Our overall cap. Apart from the liabilities in 12.1, our total liability for all claims relating to the Service is capped at the greater of what you paid us in the 12 months before the claim, or one hundred U.S. dollars ($100).

If you are a Consumer, this cap applies only where your local law allows liability to be capped for the kind of claim you are bringing. Where it does not — for example, certain claims under the UK Consumer Rights Act 2015 or equivalent EU/EEA consumer-protection law — the cap simply does not apply to that claim.

12.4 Time limit for bringing a claim. If you are a Business User, any claim relating to the Service must be brought within one year after the events giving rise to it, and a claim brought later is permanently barred. If you are a Consumer, this paragraph applies only where your local law permits shortening the limitation period; otherwise the period your law provides applies instead.

13. Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless from any third-party claims, damages, or expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, or your breach of these Terms.

14. Governing Law and Dispute Resolution

14.1 Business Users. These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles, and the state and federal courts located in New York, New York will have exclusive jurisdiction over any disputes.

14.2 Consumers. If you are a Consumer, this section 14 is subject to the mandatory consumer-protection law of your country of residence, which may give you rights these Terms cannot take away — including the right to bring proceedings, and to have proceedings brought against you, in the courts of your own country, and the right to rely on the consumer-protection law of your own country regardless of this choice of New York law. Nothing in this section limits any such mandatory right.

15. Entire Agreement; Severability

These Terms, together with our Privacy Policy and our Data Processing Agreement, are the entire agreement between you and us regarding the Service. If any provision is found unenforceable, the remaining provisions remain in full effect.

16. Contact Us

Questions about these Terms:

  • Email: support@seatview.us
  • Address: 224 W 35th St Ste 500 #302, New York, NY 10001